Refund policy

Exchange Policy (Orders Delivered in India)

At Charvi Boutique, we want you to love your saree. We offer exchanges only. We do not accept returns for refunds.

Exchange Window

  • Exchange requests must be raised within 7 days of delivery.
  • Requests received after 7 days cannot be accepted.

Exchange Conditions

To be eligible for an exchange, the product must be:

  • Unused and unwashed
  • With all tags attached
  • In its original fold and original packaging
  • Sent back with the original invoice

Damaged, Defective or Incorrect Items

  • A parcel opening video is mandatory. Without the video, we cannot process the request.
  • Please report the issue within 7 days of delivery, along with the video and your order number.
  • We will exchange the item at no cost to you.

Exchange Shipping Cost

Exchange shipping is free. There is no restocking fee or extra charge for eligible exchanges.

Items Not Eligible for Exchange

  • Intimate wear
  • Customised products
  • Clearance sale items

How to Request an Exchange

Contact our support team with your order number (and the parcel opening video for damaged, defective or incorrect items):

šŸ“ž Phone: 7358097969 / 9791903019
šŸ“§ Email: admin@charviboutique.com

Once we receive and check the product, we will dispatch your exchange.

International Orders

For orders delivered outside India, exchanges are offered only for damaged, defective or incorrect items, reported within 7 days of delivery with a parcel opening video. Returns for refunds are not accepted.